Immediately notify the travel agency and ACORD GRUP Insurance Company of the cancellation of the tour / impossibility to travel, indicating the reason why the trip has become impossible.
Immediately contact the transport company for the timely surrender of tickets (if the trip was organised independently), take action to cancel the reservation for accommodation in the insurance territory
Immediately notify the Service Company of the need to return early from your trip, stating the reason for your return to your place of permanent residence.
Report the incident to ACORD GRUP Insurance Company within 35 calendar days of the commencement of the intended trip.