General Information
Insurance Company «ACORD GRUP» S.A., as the author, owner, administrator, and user of the website www.acordgrup.md, respects the privacy and security of user information, including personal data. Our policy is developed in accordance with the legislation of the Republic of Moldova to protect the data provided by users.
We comply with Law No. 133 of 08.07.2011 on the protection of personal data, and terms such as "personal data," "processing of personal data," and others are defined according to this law. The company ensures the safe and confidential handling of collected data, using it only for the purposes specified in this policy.
User Rights
Under Law No. 133/2011, users have the following rights:
- The right to be informed (art. 12).
- The right of access to data (art. 13).
- The right to intervene on data (art. 14).
- The right to object (art. 16).
- The right not to be subject to an individual decision (art. 17).
- The right to address the courts (art. 18).
These rights can be exercised by submitting a written, signed, and dated request to [email protected].
Purpose of Collecting Personal Data
The data collected is used for:
- Customizing the website to user needs.
- Confirming and providing additional information about requested services.
- Sending promotions and offers via SMS, phone, or other communication methods.
- Conducting online payments and preventing fraud.
- Registering users in loyalty programs and personal accounts.
- Performing statistical analyses.
Disclosure of Personal Data
User data will not be disclosed to third parties, except in the following cases:
- The user has given consent.
- It is necessary to provide requested products and services.
- Information is required by partners to improve services.
- It is necessary to protect the company’s rights or public safety.
- Legal obligations require disclosure to authorities.
Cookie Policy
The website uses cookies for:
- Enhancing access security.
- Remembering user preferences.
- Monitoring and personalizing browsing activities.
Users can disable cookies in their browser settings, but some parts of the website may become inaccessible.
Changes to the Privacy Policy
The company reserves the right to modify the privacy policy to improve services without prior notice. We recommend periodically checking the page to stay updated on any changes.
For questions or clarifications, please contact us at [email protected].
Contact
For additional information, please contact us at:
- Phone: +373 (22) 26 44 44
- Email: [email protected]